Location was Port Jeff. We are concerned about cross contamination since these issues can become a real setback for someone who is trying to heal. Especially those with allergies and Celiac this can means days to weeks of illness and suffering. The bakery makes great products, especially for those of us that are not allergic. I would continue to go there for regular products but until there is quality control over gluten exposure, I'm afraid that gluten allergy sufferers should avoid for safety reasons.
Incredibly Friendly Staff, Helpful, and Very Patient as Ladies Decided What To Have.. We Picked Up A Awesome Looking Apple Strudel, Pear Tart and Almond Danish.. Drinks And Ambience Was So Relaxing... Cakes Look Fantastic
Food tastes good, so there's a good reputation. However the ladies there do not know what kind of ingredients are in the food. There's is also terrible communication between them, which is needed when you write down your phone number for them to call you and you receive no call back. When you ask about an allergy. When ordering two cakes at one time but for two different pick up days. They should know that you picked up the first when it was asked by name, when you go to pick up the second two days later.
My wife had a cupcake from La Bonne Boulangerie that was clearly labelled GLUTEN FREE. After eating, she developed a reaction and decided that we had to test with a gluten test kit and the results were POSITIVE for gluten.
Our cake was practically identical to the reference provided which is exactly what we wanted for our wedding. Not only did it look beautiful, it tasted great. Very impressed with overall experience, will use again for future occasions.
For Celiac Disease sufferers, please be careful as this is not suitable for Gluten Allergic individuals.
Let me start off by saying that the cake was delicious but other than that our experience was horrible. We went into the bakery to taste cakes and get a price. I provided a picture of the round cake that I wanted. I wanted it exactly as pictured but without the sugar flowers and I expressed that to the worker. After we were give the price we said we would call once we decided. We called and gave the first deposit, we were never given a receipt. Yesterday when I arrived at the wedding I was informed that the cake was not what it was suppose to be. The cake was square, stacked on top of each other (it was suppose to have post in between) , the monogram looked like a kindergarten wrote it and there were pink sugar flowers all around it. ( I was using fresh blue hydrangeas from our florist). Lucky our florist saved the day by removing the pink flowers that didn't go with our colors and replacing them with the fresh. When we called the bakery to inform them of the mistakes they argued with me on my wedding day and said it must have been my fault. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. When our venue gave me the receipt (first time I was seeing it) the worker had wrote down square cake with sugar flowers after our meeting. I will never use or recommend them again. People say that at every wedding one thing goes wrong and I hope they are happy that they are that one thing and they expressed that they have no intention of making it right.
La Bonne Boulangerie is a US Bakery based in Port Jefferson, Virginia. La Bonne Boulangerie is located at 125 W Broadway, Port Jefferson, NY 11777, USA.
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